FAQ's
Welcome 🤍
This space was created to support you as you learn to live more connected. Below you’ll find answers to common questions to help you navigate the community with ease.
If you need additional support, you can always reach out to our support team using the link below.
GENERAL QUESTIONS
What is included in the For 11 Community?
Your membership gives you access to the core community experience, including teachings, practices, live sessions, and replays.
As the community continues to grow, additional paid offerings may be introduced, and members will always receive special access or pricing.
NAVIGATING THE COMMUNITY
Where do I start?
Start in the “Start Here” section in the menu. This will guide you through how to use the community and get the most out of your experience.
What are the sections in the menu?
Inside the menu, you’ll find:
Share & Connect – Ask questions, share experiences, and connect with others
Start Here – A guide to help you begin
Kenadie’s Kindness – A space created to give back to the For 11 community
For 11 Shop – Explore items created to support your journey
Member Support – Get help if you need assistance
On a computer, this menu appears on the left-hand side of your screen.
On your phone or in the app, you can access it by tapping the menu icon (three lines) at the top of the screen.
What are the tabs at the top?
Discussion – The main feed where posts and updates are shared
Learning – All teachings, courses, and replays are stored here
Events – View the calendar and sign up for upcoming live sessions
About – A short welcome video to the For 11 community
Where can I find replays if I miss a live session?
All replays are available in the Learning section.
Where do I find upcoming events?
All upcoming events can be found in the Events tab, where you can view the calendar and sign up.
VIDEOS & ACCESSIBILITY
Do videos have captions?
Some videos already include captions.
For any video, you can turn on captions by clicking the “CC” button on the video player.
COMMUNITY CONNECTION
How do I connect with others or ask questions?
You can share, ask questions, and connect with others in the Share & Connect section.
Can I send private messages?
Yes, if you have messaging enabled.
To manage this, go to your settings under Community & Chats and choose whether you'd like to allow private messages.
SHOP & MEMBER DISCOUNT
Is there a member discount for the shop?
Yes 🤍
Community members receive 11% off most collections using the code: TOGETHER11
MEMBERSHIP & BILLING
What does the $4.11/month include?
Your membership gives you access to the community, teachings, live sessions, and replays.
As we grow, paid offerings may be introduced, and members will always receive special pricing or access.
How do I manage my membership?
You can manage your membership in your account settings under Billing & Subscription.
Cancellations
Please click here to cancel your membership
NEED HELP?
What if I need help or something isn’t working?
If you need assistance accessing the community, have questions about your account, or need help with anything else, please use the support link below to contact our support team. Please allow up to 48 business hours for a response.
You’re not meant to navigate this alone.
We’re so grateful you’re here.
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